Lworx Pay – Uganda Payment Gateway
At Lworx Pay, we are committed to protecting your privacy and safeguarding your personal information. As a trusted Uganda-based digital payment gateway and wallet platform, we operate with transparency, integrity, and strict security standards.
This Privacy Policy explains how we collect, use, store, and protect your information when you use Lworx Pay services, including mobile wallet transactions, online payments, merchant services, and related financial technology solutions.
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1. Information We Collect
To provide secure and reliable payment gateway services in Uganda, we may collect the following information:
Personal Information
Full name
Email address
Phone number
Identification details (where required for KYC compliance)
Financial & Transaction Data
Deposits and withdrawals
Transfers and payments
Merchant transactions
Wallet balance history
Technical & Device Information
IP address
Browser type
Device information
Location data (where permitted)
This information helps us deliver fast, secure, and compliant digital payment services across Uganda.
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2. How We Use Your Information
Your information is used to:
Provide and maintain Lworx Pay wallet and payment gateway services
Process deposits, withdrawals, and merchant payments
Prevent fraud, money laundering, and unauthorized access
Improve user experience and system performance
Comply with Ugandan financial regulations and legal obligations
We use your data strictly for legitimate business and regulatory purposes.
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3. Data Security
Lworx Pay uses advanced security measures to protect your information, including:
End-to-end encryption
Secure servers and firewalls
Two-factor authentication (2FA)
Continuous system monitoring
Fraud detection technology
We are committed to maintaining the highest security standards for Uganda’s digital payment ecosystem.
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4. Third-Party Data Sharing
We do not sell, rent, or trade your personal information.
Information may only be shared with:
Regulatory authorities when legally required
Licensed payment processors and banking partners
Trusted service providers supporting our infrastructure
All third parties are required to maintain strict confidentiality and data protection standards.
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5. Your Rights
As a Lworx Pay user, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw consent to data processing
We respect your rights under applicable Ugandan data protection laws.
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6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Analyze traffic and usage trends
Enhance security
You may control or disable cookies through your browser settings.
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7. Regulatory Compliance
Lworx Pay operates as a Uganda-focused payment gateway and complies with applicable financial regulations, anti-money laundering (AML) requirements, and digital transaction standards.
We are committed to promoting secure and responsible digital payments across Uganda.
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8. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our services or regulatory requirements. Updates will be posted on our website and platform.
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9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 support@lowrx-pay.com
🌍 Lworx Pay – Uganda Payment Gateway
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